Not all 2FA apps are great, I used to use Google Authenticator, but considering the Authy benefits, I don’t even need to download the recovery codes ever. So, if I lose my phone, no problem, I get another, install authy, restore using my backup password and I got my 2FA access. I suggest also installing an app called “Authy” and using this instead, since the app has a backup feature, and you can even use it on multiple phones/devices. If you’re interested in purchasing a subscription, please see the pricing pageįor information on pricing, features, and support response times for each subscription level. Resources available to you, please see our statement of support. subscription, please reply with the organization or subscriber name and theĮmail address the subscription was purchased under.įor more information on our support policies and the community-driven support If you believe that you received this response in error and already have a Please note that this ticket will automatically close itself out within 1 hour.

For more information about this change please see our post on the GitLab Blog.

As of GitLab Support is no longer processing requests to disable two-factor authenticationįor free accounts that do not have a subscription, to safeguard the security of our users.

Bitwarden authenticator key